We know companies have their hands full building in-demand products and services while also trying to grow their customer base. This workshop will provide tips on how to serve your company’s client base through a set of practical, low effort steps covering the entire customer journey to a delightful experience post-sale. This investment will help you scale beyond your current team to avoid a knowledge bottleneck that risks both employee and client satisfaction.
Christi Hale has spent her 30+ year career working in high-growth technology companies with a relentless commitment to customer delight and helping client-facing teams succeed. She currently serves as Director of Operations for Land Gorilla, a leading technology provider of construction loan management software.
Two attendance options:
In-Person: In person event will take place at the Cal Poly CIE Hothouse (872 Higuera St., SLO, CA 93401). Current COVID-19 indoor gathering guidlines will be followed.
Virtual: Attendees will recieve Zoom login information* the morning of the event.
*Please be sure to add “[email protected]” to your safe sender list; eCenter correspondance may automatically be sorted to “junk” folder.