10/19/2022
9:00 AM – 10:30 AM (PDT)
Open – 100 places remaining
10/19/2022 8:00 AM (PDT)
No Fee
Cal Poly CIE SBDC Staff (805) 756-5171
Cal Poly CIE HotHouse, 872 Higuera St, San Luis Obispo CA 93401-3610
Business Plan, Customer Relations, Managing a Business, Marketing/Sales
Fast growing companies have their hands full building their in-demand products/services and serving their rapidly expanding client base. What’s often left behind is capturing knowledge held by founders and early hires who know their business clients and the processes involved in delivering a delightful experience post-sale. This investment — a set of practical, low effort steps — will help you scale beyond your current team to avoid a knowledge bottleneck that risks both employee and client satisfaction.
Christi Hale has spent her 30+ year career working in high-growth technology companies with a relentless commitment to customer delight and helping client-facing teams succeed. She currently serves as Director of Operations for Land Gorilla, a leading technology provider of construction loan management software.
There are two attendance options:
In-Person: In person event will take place at the Cal Poly CIE Hothouse (872 Higuera St., SLO, CA 93401). Current COVID-19 indoor gathering guidlines will be followed.
Virtual: Attendees will recieve Zoom login information* the morning of the event.
*Please be sure to add “[email protected]” to your safe sender list; eCenter correspondance may automatically be sorted to “junk” folder.