Ever wonder how Starbucks creates so many new products while maintaining such a consistent customer experience? Or who the CEO of Zappos hires to coach startups at his Downtown Project? Learn from Starbucks’ vice president of research and development and one of the most experienced coaches at entrepreneurial consulting firm ROCeteer as they share insights on inspiring and cultivating innovation in your business.
Mary Wagner
Senior VP, Research and Development, Starbucks
With more than 30 years’ experience in innovation, research and product development, Mary Wagner is the person Starbucks turns to when they are looking for the next Pumpkin Spice Latte. Since April 2010 Wagner has been responsible for ensuring that the global coffee maker maintains a consistent pipeline of innovations while strengthening core products to deliver profitable growth and enhance brand equity.
Kimberly Guiry
Happiness Astronaut, ROCeteer
As the happiness astronaut at ROCeteer, the entrepreneurial consulting firm responsible for coaching more than 300 Downtown Project startups in Las Vegas, Kimberly Guiry specializes in encouraging innovation. Guiry has a passion for facilitating workplace cultures that support success and, for more than 20 years, has been helping businesses from Fortune 500 companies to mom-and-pop shops do more than they dreamed possible.
Moderator: Ryan Miller
Founder and President. Etna Interactive
For more than 15 years, Ryan Miller has directed online marketing strategies for some of the world’s most respected healthcare providers, all from his founder and president’s desk at Etna Interactive. Ryan will bring his passion for story telling and continuous learning to help guide us through the afternoon.
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