Each month, the Human Resources Association of the Central Coast (HRCC) holds professional development meetings to discuss labor relations, legislation, cutting edge strategic planning options, and employer resources critical to the success of doing business on the Central Coast.

The Human Resources Association of the Central Coast’s (HRCC) August Professional Development Meeting will host speaker Luciano Santini. He will present about on “Difficult Conversalucianothekeysantini_1410660577_96tions and Why Do They Matter?” Tuesday, August 11 from 11:30 a.m. to 1:00 p.m., at the Madonna Inn.

You do not know everything! I’m sorry to be blunt here, but the first thing to do is to give up on that belief, because if you start a difficult conversation with that mindset; I assure you that the conversation will end badly, perhaps violent.

About Luciano: Professional speaker/motivational speaker/business coach for both corporate and small businesses, Luciano holds a PH.D. in Leadership and Organizational Psychology, and an MBA in Business Administration. He is a human resource and management specialist!

His professional career outside of his day job with the State of California includes key note speaking throughout the U.S. He has applied the combination of practical and academic experience to a variety of consultancies for major hospitality and government agencies throughout the U.S. on leadership, management, human resources, difficult conversations, communications, ethics and diversity training and many facets of the hospitality industry from management to Customer service.

These professional efforts have been recognized by many government agencies such as the FBI and state counties throughout the United States.

He is active in a variety of civic and cultural organizations including the League of United Latin American Citizens (LULAC). Founded in 1929, it is the oldest and most widely respected Hispanic civil rights organization in the U.S. Outside of professional interests, he loves to travel widely, reads, writes, and enjoys living in Santa Barbara County with his beautiful wife Jennifer, and their four children.