BrightStar Care of San Luis Obispo, a full-service home care agency that provides non-medical homecare to San Luis Obispo County and Northern Santa Barbara County, has been accredited by The Joint Commission, a not-for-profit organization that accredits and certifies more than 18,000 healthcare organizations and programs in the United States.
By demonstrating compliance with The Joint Commission’s national standards for healthcare quality and safety, BrightStar Care of San Luis Obispo has earned The Joint Commission’s Gold Seal of Approval™. BrightStar Care of San Luis Obispo is the only non-skilled home care agency serving San Luis Obispo County. The accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.
“In becoming accredited, BrightStar Care was evaluated against a set of national standards by a Joint Commission team of surveyors, experienced in the delivery of home care services,” said Margherita Labson, executive director of Home Care Accreditation for the Joint Commission. “Achieving accreditation demonstrates BrightStar Care’s commitment to provide high quality and safe care to its clients.”
As part of the accreditation, employees and clients can file concerns about quality of care or safety directly to Joint Commission via the internet at www.jointcommission.org or call 800-994-6610. Accreditation assures anyone can file a concern with retribution.
“We make a significant investment in quality on a day-to-day basis from the top down and we went after accreditation for our organization because we want to be the best and we view obtaining Joint Commission accreditation as another step toward excellence,” said Mechell Vieira, President of BrightStar of San Luis Obispo Care of San Luis Obispo.
Vieira noted that accreditation is attainable only through the cooperation and communication among staff members.
“Everyone here at BrightStar Care plays a valuable role in working to meet these strict standards. I think it gives them a feeling of prestige to work in an accredited organization,” Vieira said. “They also appreciate the educational aspect of the survey and the opportunity to interact with The Joint Commission team.”
Founded in 1951, The Joint Commission is dedicated to continuously improving the safety and quality of the nation’s healthcare through voluntary accreditation. BrightStar Care of SLO received the accreditation award after The Joint Commission found that it had demonstrated compliance with The Joint Commission’s national standards for home care organizations. The on-site survey occurred over a six and half hour period of time on May 20, 2013 and BrightStar Care continues to maintain the strict standards through June of 2015.