The City of San Luis Obispo has provided new resources to assist businesses in gaining clarification on operations allowed through the phased reopening process.

“We are committed to helping our community and businesses navigate the reopening stages in a safe and thoughtful manner, but it’s vital we continue to honor the State and County orders and guidelines of the stages as they are released,” said City Manager Derek Johnson.  

The State of California has developed a Resilience Roadmap for modifying the statewide Stay at Home order. The state’s roadmap provides stages for workplace re-opening and guidelines for business. Additionally, the County of San Luis Obispo has released the draft START (Steps To Adapt and Reopen Together) Guide, a plan for a phased reopening of San Luis Obispo County as the statewide Shelter at Home order is modified. The City and County of San Luis Obispo remain under the authority of the statewide order and have not been authorized to implement the START Guide.      

The state Stage 2 (lower risk workplaces) began today and gradually reopens retail (curbside only), manufacturing & logistics. The business sectors that can reopen with modifications include:

  • Curbside retail, including but not limited to: Bookstores, jewelry stores, toy stores, clothing stores, shoe stores, home and furnishing stores, sporting goods stores, antique stores, music stores, florists. Note: this will be phased in, starting first with curbside pickup and delivery only until further notice.
  • Supply chains supporting the above businesses, in manufacturing and logistics sectors.

Specific guidelines and checklists for businesses from the State of California are available at Before reopening, all facilities must:

  • Perform a detailed risk assessment and implement a site-specific protection plan
  • Train employees on how to limit the spread of COVID-19, including how to screen themselves for symptoms and stay home if they have them
  • Implement individual control measures and screenings
  • Implement disinfecting protocols
  • Implement physical distancing guidelines

To support businesses operating in San Luis Obispo and to answer questions regarding reopening operations, the City has implemented an online Business Reopening Inquiry form.  The online form provides business owners the option to request clarification on what operations can be performed at this time. In addition, there is enhanced business support assistance accessible through the Business & Community Hotline. The phone number is 805-783-7835 and is staffed during regular business hours. After hours calls will be returned the next business day.

For more information from the City’s response to COVID-19, please visit The City is committed to keeping our community informed.

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